COVID-19 UPDATE: We remain fully operational in high and very high alert areas.

DIAMONDS CLEANING SERVICES
DIAMONDS CLEANING SERVICES
  • Home
  • Why Us
  • Services
  • Prices
  • Contact Us
  • BOOK A CLEANER
  • Special Offers
  • FAQ
  • More
    • Home
    • Why Us
    • Services
    • Prices
    • Contact Us
    • BOOK A CLEANER
    • Special Offers
    • FAQ
  • Home
  • Why Us
  • Services
  • Prices
  • Contact Us
  • BOOK A CLEANER
  • Special Offers
  • FAQ

Frequently Asked Questions

Why choose us?

We are the cleaner choice. What we use to clean our space makes it into our bodies. We only use products with certified organic ingredients, which reduces chemicals on surfaces and in your air, keeping your family safe and healthy.  

Are you insured?

We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.  

Do I need to pay anything upfront to secure the booking?

 No. In order for us to secure your reservation we only require card pre-authorization for the amount of your Booking. This can be processed with any Credit or Debit card.

At the end of the service you have the option to pay on the card you have provided us initially or in cash directly to our Cleaning Contractors. You will get an Invoice on completion.

What is your office and cleaning working hours?

 

Our office hours are:

Monday to Friday from 9am to 7pm.
Saturday and Sunday from 10am to 5pm


We provide  cleaning service 24 hours a day.

What is the minimum number of hour per visit?

The minimum number of hour per visit is 2.5 hours

Will I have the same cleaner every week?

 Yes you will have the same cleaner every week. If she goes on holiday or she is not feeling well we can offer a replacement cleaner. 

What about pets?

Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

Copyright © 2020 Diamonds Cleaning Services Limited - All Rights Reserved.

  • Home
  • Why Us
  • Services
  • Prices
  • Contact Us
  • Privacy Policy
  • Terms And Conditions
  • Service updates: COVID-19

02084960598/0333 220 2419